ORDERING & PAYMENTS
Ordering and Payments
You may place an order for a product by adding it to your cart and completing the checkout process. Payment must be made at the time of purchase, and we accept payments by credit cards, debit cards, and PayPal. All payments are processed securely through our payment gateway provider. All orders are subject to acceptance by us, and we reserve the right to refuse or cancel any order at any time for any reason.
SHIPPING & RETURNS
Shipping Policy
We offer free worldwide delivery with some exceptions for the countries listed below. We aim to ship all orders within 2-3 business days after the payment is received. We ship all packages with an international courier service with tracking option. Estimated delivery time will vary by location, but should typically be between 3 and 7 business days. However, please note that delivery times may vary depending on your location and other factors beyond our control.
Return & Exchange Policy
We want you to be completely satisfied with your purchase. Therefore, we offer a 14-day return policy, during which you can return the product in its original condition for a full refund or exchange. The returned goods must be in their original packaging, with all tags, sealings, and accessories intact, and must not show any signs of wear or use. Prior to returning the goods, you must send an email to our customer service team to request a return authorization number and return address. The customer is responsible for any return shipping costs. Please note that returns that do not comply with these terms may be refused.
Unfortunately, we may not be able to ship to the following countries and your order may be declined:
Afghanistan, Algeria, Angola, Anguilla, Antigua & Barbuda, Aruba, Ascension Island, Bahamas, Bahrain, Bangladesh, Barbados, Belize, Benin, Bermuda, Bhutan, Bolivia, Botswana, British Indian Ocean Territory, British Virgin Islands, Brunei, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, Caribbean Netherlands, Cayman Islands, Central African Republic, Chad, Christmas Island, Cocos (Keeling) Islands, Colombia, Comoros, Congo - Brazzaville, Congo - Kinshasa, Cook Islands, Costa Rica, Curaçao, Côte d’Ivoire, Djibouti, Dominica, Dominican Republic, Ecuador, El Salvador, Equatorial Guinea, Eritrea, Eswatini, Ethiopia, Falkland Islands, Faroe Islands, Fiji, French Guiana, French Polynesia, French Southern Territories, Gabon, Gambia, Ghana, Grenada, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, India, Iraq, Jamaica, Jordan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Lebanon, Lesotho, Liberia, Libya, Macao SAR, Madagascar, Malawi, Maldives, Mali, Martinique, Mauritania, Mauritius, Mongolia, Montserrat, Mozambique, Myanmar (Burma), Namibia, Nauru, Nepal, New Caledonia, Nicaragua, Niger, Nigeria, Niue, Norfolk Island, Oman, Pakistan, Palestinian Territories, Panama, Papua New Guinea, Philippines, Pitcairn Islands, Russia, Rwanda, Samoa, São Tomé & Príncipe, Saudi Arabia, Senegal, Seychelles, Sierra Leone, Sint Maarten, Solomon Islands, Somalia, South Georgia & South Sandwich Islands, South Sudan, St. Barthélemy, St. Helena, St. Kitts & Nevis, St. Lucia, St. Martin, St. Pierre & Miquelon, St. Vincent & Grenadines, Sudan, Suriname, Taiwan, Tajikistan, Tanzania, Timor-Leste, Togo, Tokelau, Tonga, Trinidad & Tobago, Tristan da Cunha, Tunisia, Turkmenistan, Turks & Caicos Islands, Tuvalu, U.S. Outlying Islands, Uganda, Ukraine, Uzbekistan, Vanuatu, Venezuela, Vietnam, Wallis & Futuna, Western Sahara, Yemen, Zambia, Zimbabwe